CONFIDENTIALITY POLICY
OBJECTIVE
Juripop is required to collect, access, disclose and use personal information about you as a not-for-profit legal services organization.
The purpose of this policy is to inform you about Juripop’s handling of your personal information and your rights with respect to that information. By submitting your personal information to us, you consent to its use in accordance with this policy.
PERSONAL INFORMATION
Juripop may request several types of personal information from you. This personal information is necessary for the analysis of your file, for the opening of your file and the services provided by the Juripop team.
Depending on your request, the personal information collected may be as follows:
- Your first and last name
- Your date of birth
- Your postal address
- Your e-mail address
- Your telephone number
- Proof of income to determine financial eligibility
- Details of your file
- The identity of other parties involved in your case
The personal information collected to process the file may be, depending on the service provided :
- ID
- Personal or legal documents
- Medical records
- Administrative documents
For example, this information may be collected when your file is opened, following a service call, for legal services, for your participation as a volunteer, or when you register for our training courses or newsletters.
Member information
Juripop members identify themselves by name, telephone number, postal address and e-mail address. Juripop keeps only the information that is strictly necessary for its operations, in particular to be able to contact the member, identify him or her and enable him or her to take advantage of his or her rights.
Certain financial information may be requested at the time of payment of Juripop membership fees.
Information about applicants, employees or trainees
As part of a recruitment or contract award process, the information collected includes the applicant’s name, curriculum vitae and references. This information is normally sent by e-mail to a secure, password-protected inbox. The information required for the hiring or contract award process is handled by the people strictly required for the process, and the data is kept in a secure location as defined above.
Volunteer information
In the case of participation in a legal education project as a volunteer, the information collected includes the person’s name, e-mail address, telephone number, profession, languages spoken, the type of task to be carried out, the way in which it can be carried out (distance or face-to-face) and the municipality in which they wish to contribute, as well as their curriculum vitae and references. This information is normally sent by e-mail to a secure, password-protected inbox. The information required for the hiring or contract award process is handled by the people strictly required for the process, and the data is stored in a secure location as defined above.
Information about project participants
As part of a one-time activity organized by Juripop, in whole or in part, to provide advice, information or entertainment. Juripop will retain the data minimally required to complete the project or to produce internal statistics or statistics for a partner (anonymized statistics) to meet the requirements of a project, annual report or future funding.
Technological information recorded on the training platform and our website
Our website and training platform use cookies and other related technologies. Cookies are also placed by third parties we have engaged. A privacy impact assessment has been conducted for each of these third parties. A cookie is a small, simple file sent and stored by your browser on your device’s hard drive. The information stored can be sent back to our servers or the servers of the relevant third parties during a subsequent visit to the website or training platform. Some cookies ensure the proper functioning of certain parts of the website and platform, as well as the recognition of your user preferences. By placing functional cookies, we make your visit easier so that you don’t need to repeatedly enter the same login information.
USE OF PERSONAL INFORMATION
Your personal information may be used for several purposes:
- To identify you and determine your eligibility for our services
- To provide legal services
- To communicate with you
- Prevent and detect fraud and illegal activities
- To manage risk
- Conduct studies and surveys to gather and collate statistics
- To recover amounts owed to us
Your personal information may be communicated to the following persons:
- Juripop, its employees, board of directors and volunteers
- Any person authorized to act on your behalf
- Our service providers or partners
Where applicable, your consent will be sought before any use or disclosure.
RETENTION
Personal information is stored primarily on servers located in Quebec.
When personal information must be stored or communicated on a server outside Quebec, Juripop has first conducted a privacy impact assessment to ensure adequate protection of personal information.
Personal information is retained only as long as required by law, i.e. over a period of 7 years of inactivity. After that time, it is destroyed or completely anonymized so that it cannot be used to identify you.
SECURITY
Juripop takes all necessary measures to ensure the security of personal information. These include :
- Protection of Juripop’s physical premises
- Protection of Juripop’s technological equipment
- Use of secure passwords
- Restricting access to only those who need to consult personal information
- Where available, the highest confidentiality measures are those activated by default
RIGHTS
You have the right to refuse to provide personal information. However, it is essential to understand that providing the requested services may be difficult or even impossible without certain personal information.
You have the right to request access to the personal information collected about you. Click here to open the Procedure for Requesting to Access Personal Information and Complaints Processing. Subject to applicable law and legislative exceptions, Juripop must provide you with a copy of the personal information held about you. The same applies to a person’s next of kin who would be legally entitled to access such personal information.
You have the right to have any personal information held about you corrected. To facilitate proper record keeping, we invite you to inform us of any changes to your personal information so we can make the appropriate amendment.
You have the right to request that Juripop cease disseminating personal information about you or remove a hyperlink to your name.
Juripop does not currently use identification, location or profiling technology or make decisions based on automated processing. You have the right to be informed if Juripop adopts such technologies.
PRIVACY BREACH
Juripop makes every effort to identify any situation considered a confidentiality incident. Barring legislative exceptions, you will be notified if the case presents a risk of serious harm.
PERSON RESPONSIBLE
For further information, please get in touch with the person responsible for our privacy policy at the following e-mail address :
